Terms of Service
Terms of Service
Last Updated: 03/05/2026
Welcome to the website and services of Hercules Solutions LLC ("Hercules", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, software platforms, and related services.
By accessing or using our website, products, or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Products and Services
Hercules Solutions provides industrial automation solutions designed for commercial aquatic facilities, including but not limited to:
• Chemical automation controllers
• Remote monitoring platforms
• Data reporting and diagnostics systems
• Aquatic operations management tools
Product features, specifications, and services may change or be updated at any time without prior notice.
2. Website Use
You agree to use the Hercules Solutions website only for lawful purposes.
You may not:
• Attempt to gain unauthorized access to systems or networks
• Interfere with website functionality or security
• Copy, scrape, or distribute website content without permission
• Introduce malware, malicious code, or harmful software
We reserve the right to restrict or terminate access if these terms are violated.
3. Accounts and Platform Access
Certain services may require an account to access remote monitoring, diagnostics, or data management platforms.
Users are responsible for:
• Maintaining the confidentiality of login credentials
• Ensuring account information is accurate and current
• Restricting unauthorized access to their account
Hercules Solutions is not responsible for losses resulting from unauthorized account access due to compromised credentials.
4. Product Installation and Use
Hercules Solutions products are designed for professional installation and operation.
Users are responsible for ensuring that:
• Products are installed by qualified personnel
• Local safety codes and regulations are followed
• Systems are used according to product documentation
Hercules Solutions is not responsible for damages or incidents resulting from improper installation, misuse, or failure to follow operating instructions.
5. Monitoring and Data Disclaimer
Data provided through monitoring systems, dashboards, or automated alerts is intended to assist facility operators but does not replace proper facility management, testing, or regulatory compliance procedures.
Operators remain responsible for:
• Maintaining proper water chemistry
• Conducting required inspections and testing
• Complying with applicable local, state, or federal regulations
System alerts and monitoring tools should not be relied upon as the sole method of operational oversight.
6. Intellectual Property
All content, technology, and materials provided by Hercules Solutions are protected by intellectual property laws.
This includes:
• Software and platform technologies
• Hardware designs
• Branding and trademarks
• Website content and documentation
No portion of these materials may be reproduced, distributed, modified, or used without prior written permission from Hercules Solutions.
7. Limitation of Liability
To the fullest extent permitted by law, Hercules Solutions shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products, website, or services.
This includes but is not limited to:
• Business interruption
• Loss of operational data
• System downtime
• Financial losses related to equipment performance
Our liability is limited to the value of the product or service purchased.
8. Warranty Disclaimer
Unless otherwise specified in a separate product warranty agreement, all services and website content are provided “as is” and “as available.”
Hercules Solutions makes no guarantees that services will be uninterrupted, error-free, or fully secure.
9. Third-Party Services
Certain services or platform features may rely on third-party infrastructure or technology providers, including cloud hosting or data processing services.
Hercules Solutions is not responsible for service disruptions or issues caused by third-party providers.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
11. Termination
Hercules Solutions reserves the right to suspend or terminate access to services or platforms if:
• These Terms are violated
• System security is compromised
• Use of services presents operational or security risks
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Minnesota, without regard to conflict of law principles.
13. Updates to Terms
Hercules Solutions may update these Terms from time to time.
Updated terms will be posted on this page with a revised effective date. Continued use of our services after updates indicates acceptance of the revised Terms.
14. Contact Information
If you have questions regarding these Terms of Service, please contact:
Hercules Solutions LLC
Tel: 866-749-8139